Delivery, Payment & Finance

Delivery

We will normally send your order to you the next working day for stock items. We dispatch orders Monday to Friday (excluding Indonesia public holidays). Standard delivery days are Monday through to Friday, but we can also deliver on Saturdays at an additional cost.

Costs

All shipping costs, regardless of destination, can be calculated by via the ‘Estimate Shipping’ button on any item detail page, or by adding the items to the shopping cart and selecting your shipping destination.

Free Delivery

Orders exceeding USD 150 qualify for free courier delivery within mainland Indonesia only.

Courier Delivery

For Indonesia deliveries we use JNE Overnight couriers, and for overseas deliveries DHL. A tracking number will be emailed upon despatch of order. All courier deliveries require a signature.

Post Mail

For certain low value items we offer POST INDONESIA Mail delivery within mainland INDONESIA.

Warehouse Collection

Warehouse collection is available at checkout for all items at no cost.


Payment

bestsurveying.com is entitled to withdraw from any contract in case of errors or inaccuracy regarding the goods appearing on the web site. bestsurveying.com reserves the right to alter prices at any time should it be necessary to do so. All payments to be made in Unied States Dollar (USD), unless agreed otherwise in advance.

1. Credit Cards

At present Mastercard and Visa credit/debit card payments (for amounts below 2000 USD for USA customers) can be made online, secured by Pay. No credit card details are kept on our servers.

2. PayPal

We accept payments via PayPal. PayPal accepts the following cards:
Visa / Electron
Mastercard / Eurocard
PayPal Credit Card
PayPal Top Up Card
Maestro Debit Card
American Express

3. Direct Bank Transfer (BACS or IBAN)

For larger payments direct bank deposit is preferred, and this option is available at checkout. You can send us a BACS transfer via telephone or Internet banking. This can take approx. 3 working days to reach and clear our account, upon which we will dispatch the goods. If you are ordering from outside the Indonesia you can pay by IBAN (International Bank Transfer In USD).

4. By post (cheque)

You can send a cheque to bestsurveying.com in the post and we will dispatch the goods once the cheque has cleared.

5. Credit Account

Please complete and return our credit account application form (below) if you wish to apply for a credit account.

Tax Charges

For orders made from the Indonesia or the ASEA, 20% VAT is added at the checkout stage of any order (VAT will not be charged to ASEAN customers that supply a valid VAT number). All other orders are VAT free. 


Finance

 

Our finance packages for business offer you ultimate flexibility when it comes to purchasing new equipment – providing a cost-efficient alternative to upfront expenditure, and adhering to a simple format of manageable monthly payments. As well as benefitting from a range of tailored customer care packages on qualifying instruments, our finance packages allow you the option to part-exchange your equipment at the end of the 36 or 48 month agreement.